Yes, Big Bad Toy Store is a legitimate and well-established online retailer. It sells real, authentic toys and collectibles, and most Reddit users consider it one of the safest places to buy action figures and pre-orders. It is not a scam. The main complaints are about slow shipping and long pre-order waits, not about fake products or lost money.
What Big Bad Toy Store Is
Big Bad Toy Store (commonly called BBTS) is a U.S.-based online store that specializes in action figures, statues, model kits, and pop-culture collectibles. It has been operating since the early 2000s and is especially popular among collectors of Marvel, DC, Star Wars, Transformers, anime figures, and high-end imports.
Unlike marketplace platforms, BBTS sells items directly. You are buying from the store itself, not from random third-party sellers.
What Reddit Users Say Overall
Across Reddit communities focused on action figures, anime figures, and collectibles, the opinion is very consistent:
- BBTS is trusted and real
- Orders do arrive
- Pre-orders are honored, even if delayed
- Customer service usually responds when contacted
On Reddit, BBTS is often mentioned in the same breath as other “safe” collector stores. When people ask “Is BBTS legit?”, the replies are almost always short and confident: yes, it’s legit.
Importantly, Reddit complaints rarely accuse BBTS of fraud. Instead, they focus on patience and expectations.
Why BBTS Has a Strong Reputation
Authentic Products
Reddit users regularly confirm that BBTS sells genuine figures, not bootlegs. This matters a lot in the collectibles world, where fake imports are common.
Reliable Pre-Orders
BBTS is known for honoring pre-orders even when stock is limited. Many collectors say they trust BBTS pre-orders more than smaller stores.
No Surprise Charges
Most users appreciate that BBTS typically does not charge until items are ready to ship. This reduces risk compared to stores that charge months or years in advance.
Long Business History
Reddit users often point out that a company surviving for decades in the collectibles niche would not last if it were shady.
Common Complaints You’ll See on Reddit
Even though Reddit generally trusts BBTS, complaints do exist. They are usually about service quality, not legitimacy.
Slow Shipping
BBTS is often slower than competitors. Orders may take longer to process and ship, especially during busy periods.
Pre-Order Delays
Estimated release dates frequently slip. Reddit users mention that BBTS tends to list later arrival dates than other stores. The item usually arrives — just not quickly.
Shipping Cost
Some buyers feel shipping costs are higher compared to other retailers, especially for international orders.
These complaints are common but expected in the collectibles industry. They don’t suggest scams or fake goods.
The “Pile of Loot” Feature (Reddit Loves This)
One feature Reddit users often praise is BBTS’s “Pile of Loot” system. It allows customers to hold multiple purchases in storage and ship them together later. This helps reduce shipping costs and gives collectors more control.
For many Reddit collectors, this feature alone makes BBTS worth using, even if shipping is slower.
Is Big Bad Toy Store Safe to Buy From in 2025?
As of 2025, nothing significant has changed regarding BBTS’s legitimacy:
- The store is still operating normally
- Orders are still being fulfilled
- Pre-orders are still honored
- Reddit trust remains high
There are no major warnings, shutdown risks, or widespread scam reports. The reputation remains stable.
Who BBTS Is Best For
BBTS is a good choice if you:
- Collect action figures or statues
- Care about authenticity
- Are okay waiting longer for delivery
- Prefer safe pre-orders over speed
BBTS may not be ideal if you:
- Need fast shipping
- Want the lowest possible price
- Get frustrated by delays
Conclusion
Big Bad Toy Store is legit, and Reddit users largely agree on this point. It is a real, long-running business that sells authentic collectibles and delivers what it promises.
The criticism you see on Reddit is about patience, shipping speed, and pre-order timing, not scams or fake items. If you understand how the collectibles market works and set realistic expectations, BBTS is considered one of the safer options available.
